Reservation Information

Reservations and Tickets
Passengers Requiring Special Assistance
Fuel Surcharge(International Flights)
Insurance Surcharge
Carry-on Baggage
Bulky Baggage
Free Baggage Allowance :Checked Baggage
Excess Baggage
Restricted Articles
Dangerous Goods
Carriers with Endorsement Waiver Agreement
Expensive, Valuable and Fragile Articles
Carriage of Animals
Communication Assistance
Wheelchair
Special In-flight Meals
Notice
Wheelchair
An on-board wheelchair for in-cabin use is available. It is installed on all international flights of JAL. Please check with the nearest JAL GROUP office or Reservations for details.


Special In-flight Meals
JAL offers special in-flight meals for infants and small children, or particular health-related(such as a restricted diet, an allergy, etc.)or religious dietary requirements.
These special meals must be reserved in advance.
*
Contact JAL GROUP office or your travel agent at least 24hours prior to departure.
(Kosher Meal must be reserved 72hours prior to departure.)
*
Not available on short-distance routes with no meal service.
*
Baby meal for infants up to 2 years old and child meal for children between 2 and 12 years old.
*
Changes to special meal reservations must also be made 24hours prior to departure. Any changes requested after this time cannot be accommodated.


Notice
1.
Do not accept baggage or articles from others without checking the contents yourself. Never to agree to allow strangers to check in their baggage with yours or to carry something by hand for others.
2.
From January 15, 2004, use of electric (electronic) devices aboard aircraft, including the time on the ground, is prohibited and punishable under the Civil Aeronautics Law of Japan. We request your understanding and cooperation.Please switch off the power of all electric (electronic) devices packed in checked baggage, excluding those that are not restricted as shown in the chart below.
Type of electronic device

Prohibition Penalty
Mobile phone/PHS, computer, transceiver, PDA, wireless toy, headphone, earphone, microphone

Those that transmit
radio waves
Prohibited at all times You may be fined if you use such electronic devices aboard aircraft.
Those that do not
transmit radio waves
Prohibited at take-off and landing(*1) You may be fined if you use such electronic devices at take-off and landing.
TV, radio, pager, video camera, DVD/CD/
MD/video/cassette player, digital camera, electronic diary/dictionary, electric calculator, electronic game machine, printer, word processor, electric shaver
Prohibited at take-off and landing(*1) You may be fined if you use such electronic devices at take-off and landing.
Battery-operated wristwatch/camera (excluding digital camera), hearing aid, medical instruments such as cardiac pacemaker, medical equipment allowed by the carrier No
restrictions
 
*
Passengers may use wireless LAN, only in the aircraft equipped with a broadband system, except during take-off and landing.
(*1) At take-off: From the time of boarding to the time the belt signis turned off after take-off.
At landing: From the time it is announced before landing thatuse of electronic devices is prohibited to the time of disembarkation.
# Company rules restrict the use of electronic devices other than the above-mentioned.
3.
Please put a name tag with address on your baggage. In the event of damage or loss of baggage, please notify JAL immediately.
4.
There is a limit to a Carrier,s liability for checked baggage.
Passengers may pay the prescribed excess value charge for valuable items at the time of check in to raise the limit of liability to the declared amount up to US$2,500.
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